Privacy Policy

We care about your privacy. This policy explains how we collect, use, and protect your information when you visit, book, or participate in our programs.

Effective Date: [Insert Date]

Petit Play Café (“Petit Play,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, book a session, attend an event, or interact with our services. By using our website, booking a session, or participating in any Petit Play programs, you agree to this Privacy Policy and our Terms of Service.

A. Information We Collect
a. Information You Provide to Us
i. We collect the information you provide when booking play sessions, events, memberships, or private parties, including your name, email address, phone number, and payment details.
  ii. If applicable, we may collect your child’s name and age to ensure an appropriate play experience.
  iii. We also collect information from communications you send us, including inquiries, emails, and feedback.
b. Information Collected Automatically
i. When you visit our website or booking platform, we may automatically collect information such as your IP address, browser type, device information, and pages visited.
  ii. We may also use cookies and analytics tools to enhance your experience and improve our services.
c. Information From Third-Party Services
i. Petit Play Café uses trusted third-party services to process payments, manage bookings, and send communications.
  ii. These service providers may collect limited personal information as necessary to perform their functions and are governed by their own privacy policies.
B. How We Use Your Information
a. Operational Purposes
i. To process bookings, registrations, and payments.
  ii. To manage memberships, events, and party reservations.
  iii. To send confirmations, reminders, and updates related to your booking.
b. Service Improvement
i. To improve our website, events, and customer experience.
  ii. To analyze booking trends and preferences to better serve families.
c. Marketing & Communications
i. To send newsletters, promotions, and event updates that may interest you.
  ii. You may opt out of marketing communications at any time by following the instructions provided in those messages.
d. No Sale of Data
Petit Play Café does not sell, rent, or trade your personal information to third parties.
C. Children's Privacy
a. Compliance With COPPA
i. Petit Play Café does not knowingly collect personal information from children under 13 without verified parental consent.
  ii. Any child-related information collected, such as name or age, is solely for the purpose of ensuring appropriate play sessions and event experiences.
b. Parental Rights
i. If you believe we have inadvertently collected information from your child without consent, please contact us immediately.
  ii. Upon verification, we will promptly delete such information from our records.
D. Sharing Your Information
a. Service Providers
i. We may share your information with third-party providers who assist us with bookings, payments, communications, and analytics.
  ii. These providers only receive the minimum information necessary to perform their services.
b. Legal Requirements
i. We may disclose your information if required by law or if we believe such action is necessary to protect our legal rights, property, or safety.
c. Business Transfers
i. In the event Petit Play Café is involved in a merger, acquisition, or sale, your information may be transferred to the successor entity under appropriate safeguards.
E. Cookies and Analytics
a. Use of Cookies
i. Petit Play Café may use cookies to improve website functionality, store booking preferences, and enhance your overall experience.
b. Analytics
i. We may use analytics tools to understand how visitors interact with our website and booking platform.
  ii. These insights help us improve services and tailor offerings to better meet customer needs.
c. Your Choices
i. You may disable cookies through your browser settings, but some website features may not function properly without them.
F. Your Privacy Choices
a. Access and Correction
i. You may request access to the personal information we hold about you.
  ii. You may also request corrections to ensure the information is accurate and up to date.
b. Data Deletion
i. You may request deletion of your personal information, except where retention is required by law or for operational purposes such as resolving disputes.
c. Opting Out of Marketing
i. You may opt out of marketing emails by clicking the “unsubscribe” link in any message or by contacting us directly.
G. Data Security
a. Security Measures
i. Petit Play Café uses reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse.
b. Limitations
i. While we take reasonable measures, no system or method of transmission over the Internet is 100% secure, and we cannot guarantee absolute protection of your data.
H. Updates to This Privacy Policy
a. Right to Revise
i. Petit Play Café may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements.
  ii. When we make significant updates, we will post the revised policy on our website and update the effective date at the top.
I. Contact Us
For any questions, concerns, or privacy-related requests, please contact us at:
Petit Play Café
 📧 Email: hello@petitplaycafe.com
 📞 Phone: